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Privacy Policy

It is our policy that Harris Calorific Sales, Inc. will never sell, trade, publish or otherwise make available to anyone, it's customer's names, addresses, credit card information, phone or fax numbers, email addresses or inquiry lists.

Delivery

Shipments within the United States and Canada are sent via UPS Ground Service unless you request special delivery services or if the equipment is beyond the limits of UPS regulations.

"Drop Shipped" products, from other manufacturers, may be subject to delays beyond our control. We will make every effort to expedite all orders.

**Free Delivery** applies ONLY to the items designated as (**FREE Delivery**) and is available only via UPS-Ground Service within the Continental United States. Additional fees will be added to Free Delivery (**FREE Delivery**) orders if additional "non-free delivery" items are included in the shipment, the delivery address is out of the standard delivery zones, if delivery requires special handling or if the customer selects a premium delivery service.

Common Carrier

All Equipment shipped by Common Carrier (TRUCK) must be unloaded by the receiver. Truck drivers will only move equipment to the tail of the truck.

*PLEASE NOTE*
If your delivery is to a residential address, make certain you have the ability to unload the equipment.  If not, please make arrangements for the delivery to be held on the Freight Company Dock for your pick up. 

Shipping Damage/Discrepancies

Shipping damage that is obvious upon receipt must be reported immediately to the shipping company. Hidden damage, discrepancies or shortages must be reported to the carrier, in writing, within 24 hours of delivery.
Harris Calorific Sales, Inc. takes no responsibility for shipping damage.

Returns

We do accept returns in most case within 10 days of original purchase.  All items must be returned in their original cartons and must be in brand new, unused, sellable condition.  All returns are subject to a restocking fee. 

Payment

Harris Calorific Sales accepts Visa, MasterCard, American Express, and Paypal.  We also accept money orders, cashiers checks, and personal checks.  Please allow 7 to 10 days for a personal check to clear.Ohio residents add 6.25% sales tax.

International Orders

We do accept international orders.  Please contact us at sales@harrisweldingsupplies.comfor a shipping quote.   We accept wire transfers only for international orders.  We are not responsible for any duties, taxes, or brokerage fees that may be incurred when importing items into your country. 

Errors and Omissions

We make every effort to insure accurate pricing.  Prices are subject to change without notice.  However, in the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Harris Calorific Sales, Inc. shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Harris Calorific Sales, Inc. shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Harris Calorific, Inc. shall immediately issue a credit to your credit card account in the amount of the incorrect price.  We are not responsible for any discrepancies in prices, descriptions, or photos.