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Returns, Refunds and Exchanges Policy

Thanks for shopping at Harris Welding Supplies. If you are not entirely satisfied with your purchase, we're here to help. You can reach us at 1-800-783-8833 or 513-539-9700.

Returns

You have 14 calendar days to return an item from the date you received it.

To be eligible for a return the items must meet the following criteria:

  • Your item must be unused and in the same condition that you received it.
  • Your item must be in the original packaging.
  • Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.  If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 14 days of your purchase. Mail your returned item to:

     Harris Welding Supplies
     Returns Department 
     460 Breaden Drive
     Monroe, OH  45050

Please include in your package a letter stating the reason for your return and the original receipt.

Return Exceptions

Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Restocking Fee

All items that do not meet the above criteria are subject to a 20% restocking fee.  This will be deducted from your refund.  We also do not refund the original shipping and handling that you paid on the order.

Exchanges

If your item is in new condition, you may exchange it for something different. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.